Health Express Urgent CareLLC: Privacy Statement

PRIVACY STATEMENT

Last Updated: July 12, 2017

This Privacy Statement (“Privacy Statement”) explains how Health Express Urgent CareLLC (“Integrated Medical Solutions,” “us,” “our,” and “we”) uses your information and applies to all who use our Web site – www.Integrated Medical Solutions.com, mobile applications, electronic services, social networking sites, interactive features, online services, or any of our described online activities we own or control (collectively, the “Site”). This Privacy Statement is incorporated in our Terms of Use, which also apply when you use our Site.

By using the Site, you agree to the terms of this Privacy Statement. If you do not agree with the practices described in this Privacy Statement, please do not provide us with your personal information or interact with the Site.

We may modify this Privacy Statement at any time. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of notice on the Site prior to the change becoming effective. You can determine when this Privacy Statement was last revised by referring to the date it was “Last Updated” above. You can review the last version of this Privacy Statement here.

This Privacy Statement is organized as follows:

Types of Information We Collect
Your Choices
How Health Express Urgent CareUses Information
When and Why Health Express Urgent CareDiscloses Personal Information
How Health Express Urgent CareCollects Information
Security of Personal Information
Accessing and Correcting Personal Information
Social Networks
Privacy Practices of Third Parties
Self-Regulatory Frameworks
Children’s Privacy
Contact Us; California Privacy Rights
Glossary of Terms

1. Types of Information We Collect

We will collect information, including Personal Information and Non-Identifying Information, when you interact with us and the Site, for example when you:

access or use the Site;
register, subscribe, or create an account with Integrated Medical Solutions;
open or respond to our e-mails;
contact customer service or use other customer support tools;
provide information to enroll or participate in Other Programs provided on behalf of, or together with, Business Partners;
visit any page online that displays our ads or content;
purchase products or services on or through the Site;
connect or link to any Site via social networking sites;
post comments to Online Communities; and
provide information to our Vendors.

This Privacy Statement does not apply to the collection of information in any way other than as listed above.

2. Your Choices

We think that you benefit from a more personalized experience when we know more about you and what you like. However, you can limit the information you provide to Integrated Medical Solutions, and you can limit the communications that Health Express Urgent Caresends to you.

(a) Commercial E-mails

You may choose not to receive commercial e-mails from us by following the instructions contained in any of the commercial e-mails we send or by logging into your account and adjusting your e-mail preferences. Please note that even if you unsubscribe from commercial email messages, we may still e-mail you non-commercial e-mails related to your account and your transactions on the Site. You may update your subscription preferences at any time.

(b) Cookies and Tracking

You may manage how your browser handles Cookies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain Third-Party Ad-Servers and Health Express Urgent Careserved ads online using the National Advertising Initiative’s Opt-Out Tool or the About Ads Opt-Out Tool. Currently, we do not alter our data collection and use practices in response to Do Not Track signals or requests.

We use Non-Identifying Information to directly serve you interest-based or personalized ads on third party websites. Interest-based ads served directly by Health Express Urgent Careon third party sites will display the AdChoices icon. If you prefer not to receive interest-based ads from Health Express Urgent Careon third party sites, you can click on the AdChoices icon in the ad, which will direct you to the Your Health Express Urgent CareAdChoices page where you can opt-out of receiving interest-based ads served by Integrated Medical Solutions.

(c) Device Data

You may manage how your mobile device and mobile browser share certain Device Data with Integrated Medical Solutions, as well as how your mobile browser handles Cookies by adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

(d) E-mails from Business Partners

If you wish to opt out of receiving offers directly from our Business Partners, you can follow the opt-out instructions in the emails that they send you.

3. How Health Express Urgent CareUses Information

We (or our Vendors on our behalf) use information collected as described in this Privacy Statement to:

Operate, maintain and improve the Site and our services, and any Other Programs;
Provide you with interest-based ads and offers for products and services from us and participating Business Partners;
Facilitate and fulfill orders placed on the Site and Other Programs – for example, for Health Express Urgent Carevouchers and other goods and services, including tracking redemption;
Evaluate your eligibility for certain types of offers, products or services that may be of interest to you, and analyze advertising effectiveness;
Answer your questions and respond to your requests;
Perform analytics and conduct customer research;
Communicate and provide additional information that may be of interest to you about Health Express Urgent Careand our Business Partners, sometimes by combining your information with information from Other Sources;
Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of Business Partners;
Administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our Business Partners;
Manage our everyday business needs, such as administration of the Site, forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Use, or to comply with the law;
Allow you to apply for a job, post a video or sign up for special offers from merchants, Business Partners, or third parties through the Site and Other Programs, and to
Enhance other information we have about you directly or from Other Sources to help us better understand you and determine your interests.

We also may use information collected as described in this Privacy Statement with your consent or as otherwise required or permitted by law.

4. When and Why Health Express Urgent CareDiscloses Information

We (or our Vendors on our behalf) may share your Personal Information as required or permitted by law:

with our Vendors to provide services for us and who are required to protect the Personal Information;
to report or collect on debts owed to us or our Business Partners;
with relevant Business Partners:
- with whom we jointly offer products and services;
- to facilitate a direct relationship with you, including in connection with any program we administer on behalf of the Business Partner;
- to enable electronic communications with you as part of purchase, a sponsored reward, offer, contest, program, or other activity in which you have elected to participate;
- to the extent you have purchased or redeemed a Health Express Urgent Carevoucher, goods or services offered by a Business Partner or participated in an offer, rewards, contest or other activity or Other Programs sponsored or offered through Health Express Urgent Careon behalf of that Business Partner;
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Integrated Medical Solutions’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Health Express Urgent Careabout our Site users is among the assets transferred;
to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions;
to combat fraud or criminal activity, and to protect our rights or those of our Affiliates, users, and Business Partners, or as part of legal proceedings affecting Integrated Medical Solutions;
to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Integrated Medical Solutions, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
for any other purpose disclosed by us when you provide the information.
to fulfill the purpose for which you provide it
with your consent.

We encourage Business Partners to adopt and post privacy policies. However, their use of Personal Information obtained through Health Express Urgent Careis governed by their privacy policies and is not subject to our control.

We may also disclose Non-Identifying Information:

for the same reasons we might share Personal Information;
with Business Partners for their own analysis and research;
to facilitate targeted content and ads; or
with Third-Party Ad-Servers to place our ads and/or ads of our merchants or Business Partners on the Site and on third-party sites, and to analyze the effectiveness of those ads.

We do not share Personal Information with Third-Party Ad-Servers; however, Third-Party Ad-Servers may automatically collect Non-Identifying Information about your visit to the Site and other websites, your device address, your Internet Service Provider and the browser you use to visit the Site. They may do this by using Cookies, clear gifs and other technologies. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visits to the Site and the other websites tracked by these third parties. This Privacy Statement does not cover the collection methods or use of the information collected by Third-Party Ad-Servers, and Health Express Urgent Careis not responsible for Cookies or clear gifs in third party ads. We encourage you to review the privacy policies or statements of these third-party advertising companies to learn more about their use of Cookies and other technologies. If you would like more information about this practice and to know your choices about not having this information used by third party advertisers, please visit http://www.networkadvertising.org and http://www.aboutads.info/choices/.

5. How Health Express Urgent CareCollects Information

You provide us with your Personal Information when you register, subscribe, create an account, make a purchase, or otherwise when you provide us with your Personal Information during your interaction with the Site and Other Programs. We also collect Personal Information when you contact us online for customer service and other support using self-help tools, such as email, text, or by posting to an Online Community.

We also receive Personal Information and other online and offline information from Other Sources. Health Express Urgent Carewill use such information in accordance with applicable laws. Such information, when combined with Personal Information collected as provided in this Privacy Statement, will also be handled in accordance with this Privacy Statement. As you navigate through and interact with the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. including We use cookies, tags, web beacons, local shared objects, files, tools and programs to keep records, store your preferences, improve our advertising, and collect Non-Identifying Information, including Device Data and your interaction with the Site and our Business Partners' web sites. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Currently, we do not alter our data collection and use practices in response to Do Not Track browser settings and similar mechanisms that enable consumers to exercise choice about behavioral tracking.]

Here is further information about the technologies we may use for automatic data collection:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.

Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Web Beacons. Pages of our the Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Integrated Medical Solutions, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Device Data may be collected when your device interacts with the Site and Integrated Medical Solutions, even if you are not logged into the Site using your device. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

6. Security of Personal Information

Health Express Urgent Carehas implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard Personal Information. For example, we use industry-standard encryption technology to secure Financial Information.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards or comment forums. The information you share in public areas may be viewed by any user of the Site.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. Likewise, no method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information. If you have any questions about security on our Site, you can contact us at privacy@Integrated Medical Solutions.com.

7. Accessing and Correcting Personal Information

You can access, update and delete your Financial Information, and the other information you provided to us, by managing this information through your online account or sending us an email at privacy@Integrated Medical Solutions.com. Keeping your Personal Information current helps ensure that we, our Affiliates and Business Partners offer you the offers that are most relevant to you.

If you want to deactivate your Health Express Urgent Careaccount or have other questions or requests, please contact us. While we are ready to assist you in managing your subscriptions, deactivating your account, and removing your active profile, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases on the Site for financial reporting and compliance reasons.

We will retain your Personal Information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. If you wish to deactivate your account or request that we no longer use your Personal Information to provide you services contact us at support@Integrated Medical Solutions.com. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Social Networks

Social Community Areas

The Site may be accessible through or contain connections to areas where you may be able to publicly post information, communicate with others such as discussion boards or blogs, review products and merchants, and submit media content. Prior to posting in these areas, please read our Terms of Use carefully. All the information you post may be accessible to anyone with Internet access, and any Personal Information you include in your posting may be read, collected, and used by others. We recommend that you do not post any Personal Information in the social community areas.

Social Networks

You may log in to the Site using certain social network credentials. To manage the sharing of certain Personal Information with us when you connect with us through social networking platforms or applications refer to the privacy policy and settings of the social networking website or application.

You also have the option to link social networks, such as Facebook, to your Health Express Urgent Careaccount. Once you register with Health Express Urgent Careand connect with the social network, you will be able to automatically post recent Health Express Urgent Careactivity back to your social network. You can enable and disable social network connections from the “Connections” tab in your Health Express Urgent Careaccount.

By proceeding through any of the above steps, you grant Health Express Urgent Carepermission to access all of the elements of your social network profile information that you have made available to be shared and to use it in accordance with the social network’s terms of use and this Privacy Statement.

9. Privacy Practices of Third Parties

This Privacy Statement only addresses the use and disclosure of information by Health Express Urgent Carethrough your interaction with the Site. Other websites that may be accessible through links from the Site and Other Programs may have their own privacy statements and personal information collection, use, and disclosure practices. Our Business Partners may also have their own privacy statements. We encourage you to familiarize yourself with the privacy statements provided by these other parties prior to providing them with information or taking advantage of a sponsored offer or promotion.

10.

Self-Regulatory Frameworks

Digital Advertising Alliance

Integrated Medical Solutions, LLC is a member of the Digital Advertising Alliance (DAA), which is a media marketing and trade association that has issued self-regulatory guidelines for online advertising. Visit the DAA’s AdChoices page to learn more about interest-based advertising and to opt-out of having cookies placed by ad-serving companies.

11. Children’s Privacy

Health Express Urgent Caredoes not intend that any portion of the Site will be accessed or used by children under the age of 13 (thirteen), and such use is prohibited. The Site is designed and intended for adults. By using Integrated Medical Solutions, you represent that you are at least 18 (eighteen) years old and understand that you must be at least 18 (eighteen) years old in order to create an account and purchase the goods or services advertised through the Site. We will promptly delete information associated with any account be obtain actual knowledge is associated with a registered user who is not at least 18 (eighteen) years old.

12. Contact Us; California Privacy Rights

Please contact us if you have any questions or comments about our privacy practices or this Privacy Statement. You can reach us online at privacy@Integrated Medical Solutions.com. You can reach us via postal mail at the following address:

Integrated Medical Solutions, LLC

Attention: Privacy Concern

300 S. 13th St., Ste. 106

Louisville, KY 40203

California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@Integrated Medical Solutions.com or write us at: Integrated Medical Solutions, 300 South 13th Street, Suite 103, Louisville, Kentucky 40203

13. Glossary of Terms

Affiliate means an entity owned, directly or indirectly, by Integrated Medical Solutions, LLC or that is controlled by or under common control with Integrated Medical Solutions, LLC, and also includes joint ventures entered into by Integrated Medical Solutions, LLC and/or its Affiliates.

Business Partners means, collectively, third parties with whom we conduct business, such as merchants, co-marketers, distributors, and resellers.

Cookie means a unique identifier, usually made up of small bits of text or code. Device Data means information concerning a device you use to access, use, or interact with the Site, such as operating system type or mobile device model, browser type, domain, and other system settings, the language your system uses and the country and time zone of your device, geo-location, unique device identifier or other device identifier, mobile phone carrier identification, and device software platform and firmware information.

Non-Identifying Information means information that alone cannot identify you, including data from Cookies, Pixel Tags and Web Beacons, and Device Data. Non-Identifying Information may be derived from Personal Information.

Online Communities means, collectively, our social networking pages or accounts, forums, bulletin boards, discussion groups, chat rooms or other methods of communication that may be offered on or linked through the Site.

Other Programs means special programs, features and functionality on our Site or other co-branded websites with Business Partners that we reasonably control and that have special use terms applicable to such special programs, features and functionality.

Other Sources means sources of information that legally provide Health Express Urgent Carewith your information, and which are outside the scope of this Privacy Statement at the time of collection.

Personal Information means information about you that specifically identifies you or, when combined with other information we have, can be used to identify you. This includes the following types of information:

Contact Information: your name, postal addresses, email addresses, social networking website user account names, telephone numbers, or other addresses at which you are able to receive communications.
Relationship Information: information you provide that enables us to determine lifestyle, interests, and activities, including location information related to your state/province, city, or neighborhood; areas of interest, the types of deals that interest you, information collected through your interactions with social networks, demographic information (e.g., birth date, age, gender); information about persons for whom you have purchased Health Express Urgent Carevouchers as gifts or who have bought Health Express Urgent Carevouchers as gifts for you; and information about friends who refer you or whom you have referred;
Transaction Information: information you provide when you interact with us and the Site, such as the Health Express Urgent Carevouchers you are interested in, purchase and redeem; email and other communications; and how you interact with Business Partners and our Vendors; and
Financial Information: information collected from you as needed to process payments for Health Express Urgent Care products or services that you buy, or as provided by you to administer your participation in optional services and programs, such as your payment card number, expiration date, and card verification number.

Pixel Tags and Web Beacons means tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed specific actions.

Third-Party Ad-Servers means Vendors and other third parties that provide the technology to place ads on websites and track ad performance.

Vendors means, collectively, third parties that perform business operations on behalf of Integrated Medical Solutions, such as transaction processing, billing, mailing, communications services (e-mail, direct mail, etc.), marketing, data processing and analytics, servicing, collections, or ad management.